Due to phone service provider CenturyLink’s nationwide outage impacting long distance phone service and toll-free phone number access, NorthWestern Energy has a list of locally-accessible phone numbers.
Customers who cannot reach NorthWestern Energy through the toll free numbers, 888-467-2669 and 800-245-6977, are asked to use phone number listed in their local calling area. In our area, those numbers are:
Huron 605-353-7492
Mitchell 605-996-5636
Redfield 605-472-1500
Customers who receive a busy signal or error are asked to try a different number on the list.
Customers can also contact NorthWestern Energy online at NorthWesternEnergy.com. From the home page of the website, click the “Contact Us” button and submit an inquiry.
NorthWestern Energy representatives are staffed to respond immediately to emergency and outage notifications.
(NWPS)