SIOUX FALLS, S.D. – Nearly one-in-three Americans has experienced the pain of a “surprise” medical bill in the past two years, according to a new national survey. Chuck Bell, program director with Consumers Union, says these unexpected medical bills can range anywhere from $25 to $10,000 and more.
Bell says only 28 percent of those responding to their national survey were satisfied with how their issue was resolved. Bell says 87 percent of people in their survey did not know which agency in state government handles complaints about health insurance.
The survey of more than 2,000 adult U.S. residents was conducted by the Consumer Reports National Research Center. A help tool is on the web at ConsumersUnion.org/insurance-complaint-tool